Customer Resilience in the Transition to Electric Transport

Roby Moyano, Head of product at Bia Smart Charging Software
By Candace Saffery
August 20, 2025
Business professional plugging an electric vehicle into a charging station, symbolizing customer resilience and smart charging solutions for electric transport.

As an entrepreneur in smart charging software, I’ve seen firsthand that resilience isn’t just a startup trait—it’s a defining characteristic of our customers and partners. In the world of fleet charging solutions, navigating new budgets, shifting priorities, evolving operations, and emerging products during fundamental market transitions is not for the faint of heart.

The vision for electrification is clear: a smarter, cleaner, more efficient transport system (IEA Global EV Outlook). But the day-to-day grind of making it happen is demanding. It requires patience, adaptability, and a deep curiosity about how things can be done better. For businesses running electric fleets, this means not just plugging in vehicles, but thinking strategically about smart charging for electric vehicles—how to manage energy use, reduce costs, and scale as fleets grow.

Why Resilience Matters in Fleet Electrification

Every organization moving to electric transport faces challenges. Regulations continue to shift (EU Clean Vehicles Directive), energy costs fluctuate, and fleet operations must adapt to new charging routines. Resilience is what allows businesses to overcome these uncertainties and keep moving forward.

Smart Charging for Electric Vehicles: More Than Plugging In

Electrification is not as simple as replacing fuel with electricity. To scale successfully, fleets need smart, data-driven tools. Smart charging allows businesses to:

  • Optimize charging schedules to reduce peak costs

  • Integrate renewable energy into operations

  • Ensure vehicles are ready when they’re needed most

At Bia, we see resilience in action every day as customers embrace smarter ways of charging their fleets.

How EV Charging Management Software Builds Confidence

With our EV charging management software, fleets and charging operators unlock efficiency and resilience. The software automates decision-making, balances load across multiple sites, and ensures cost-effective charging without operational disruption.

This isn’t just theory—it’s what we do every day. By helping customers find clarity in the complexity of electrification, we give them confidence to keep growing.

The Role of Fleet Charging Solutions in Scaling Electrification

Scaling electric fleets requires a foundation of resilient systems. Whether it’s logistics companies transitioning large fleets or municipalities electrifying public transport, fleet charging solutions provide the infrastructure to succeed. Reports from BloombergNEF highlight how resilience and smart charging strategies are central to large-scale EV adoption (BloombergNEF EV Outlook).

Partnering with Customers to Drive the Future of Transport

We’re proud to stand alongside our customers and partners as they navigate this transition. Every partner we work with is driving electrification forward in their own way—whether through pioneering smart fleet charging solutions, testing new business models, or scaling electric vehicle adoption at speed.

At Bia, we don’t just provide tools—we provide real, tested solutions that solve today’s problems while building for tomorrow. In a world where electrification is inevitable, resilience is the edge that keeps businesses thriving.

👉 Learn more about how Bia helps fleets thrive with smart charging solutions for electric vehicles.