Top Features Fleet Managers Actually Use in EV Charging Software

Roby Moyano, Head of product at Bia Smart Charging Software
Roby Moyano
November 10, 2025

Understanding What Fleet Managers Really Need

As electric fleets scale, fleet managers face a new layer of operational complexity: managing hundreds of charging sessions every day.
While many EV charging software solutions advertise a long list of advanced capabilities, in practice, only a few features consistently prove essential for daily operations.

Based on feedback from Bia customers, including public transport operators, logistics companies, and private eBus fleets, here are the top features fleet managers actually use (and the ones they often don’t).

1. Route Scheduling and Smart Charging Optimization

The single most-used feature among Bia’s customers is the integration of route schedules with optimized charging.

Fleet managers rely on this functionality to ensure that each vehicle:

  • Charges only when needed.

  • Is ready with a full battery before departure.

  • Avoids unnecessary energy/power costs during peak hours.
  • Even when power penalties can’t be avoided, the system smartly adjusts charging to keep them as low as possible without compromising service.

Bia’s smart charging algorithms combine schedule data, charger capacity, and dynamic tariffs to optimize when and how each bus or van charges.
This automation not only simplifies energy planning but can also reduce charging costs by up to 35%, while preserving battery health.

2. Fleet Uptime and Real-Time Monitoring

Downtime is the number-one concern for every fleet manager.
That’s why real-time monitoring is one of the most used (and appreciated) features in any depot management system.

With live visibility into vehicle State of Charge (SoC), charger/vehicle status, and power allocation, managers can instantly spot:

  • Chargers that are underperforming or disconnected.

  • Vehicles not charging as planned.

  • Unexpected power limit issues or communication errors.
  • Vehicles that have completed their charging and are ready to be deployed on routes or services.

Through Bia’s dashboard, alerts and reports are centralized, allowing immediate action before a delay impacts the fleet’s schedule.

3. Telematics Integration: Uncovering the Real Cost per Kilometer

Integrating telematics with EV charging software unlocks a deeper understanding of fleet performance and costs. By combining live vehicle data, such as tachograph readings, mileage, energy consumption, state of charge, and driving patterns, with charging session data, fleet managers can calculate the true cost per kilometer (€ / km) for each vehicle or route. This integration delivers real-time visibility into the total cost of ownership (TCO), helping managers understand how driving patterns, charging habits, and vehicle efficiency impact their bottom line. With this level of insight, operators can identify inefficiencies, compare vehicle models, and make smarter, data-driven decisions about route planning, charging strategies, and fleet composition. Ultimately, telematics integration turns raw EV data into actionable intelligence for maximizing fleet performance and profitability.

4. Multi-Location Dashboards for Multi-Site Operations

For operators running several depots, a common reality in large cities, the ability to view all depots in one place is a game changer.

Bia’s multi-location dashboards allow fleet managers to:

  • Track energy consumption across depots.

  • Compare charging performance between sites.

  • Monitor fleet readiness regardless of vehicle location.

This feature is essential for organizations with distributed operations, such as public transport authorities or logistics companies, where centralized control can save hours of manual coordination every week.

Features Fleet Managers Use Less

While innovation is moving fast, some advanced features often see lower usage in daily operations.
Among the least-used functionalities:

  • Carbon footprint analytics – insightful for sustainability reports, but often secondary to uptime and cost optimization.

  • Remote access for individual chargers – typically replaced by centralized dashboards.

These features still play a role in long-term strategy but don’t drive daily decision-making for most fleet operators.

Why Simplicity and Integration Win

From customer interviews, one message is clear: fleet managers value clarity over complexity.
The most successful EV charging management systems focus on:

  • Seamless integration with Telematics & Fleet Management Systems (FMS).

  • Automated scheduling tied to operational data.

  • Centralized dashboards for all energy and vehicle insights.

Bia’s platform embodies these principles, simplifying fleet electrification through smart charging, data-driven optimization, and system-level integration across depots.

The Takeaway

The most effective EV charging software isn’t the one with the most features, it’s the one that helps fleet managers make better, faster decisions.

In real operations, that means focusing on what matters:


✅ Route scheduling integration


✅ Uptime and real-time monitoring

✅ Telematics integration


✅ Multi-location dashboards

These tools transform charging from a logistical challenge into a competitive advantage, reducing costs, improving reliability, and supporting a seamless transition to electric mobility.